We appreciate your interest in our website and our company. In this connection we cannot assume any liability for external links to outside contents despite thorough checks.
We care about the protection of any personal data that is collected, processed and used when you visit our website. Your data is protected as required by law. Below you will find details about which data is collected during your visit to the website and how it is used:
Every visit to and retrieval of files from our website is logged. This information is only stored for internal system-related and statistical purposes. The following data is logged: name of the retrieved file, date and time of the retrieval, amount of data transferred, message of successful retrieval, web browser and querying domain. In addition, the IP addresses of the querying computers are logged.
In some cases so-called cookies will be generated on your PC. These are small files which enable us, for example, to control technical processes. We generally use cookies exclusively for technical purposes, no personal data is collected, processed or used with them.
Further personal data is only collected if you voluntarily provide this information, for example, within the scope of an enquiry or registration. You will be expressly advised of this in the corresponding places before the data is collected.
Insofar as you have made personal data available to us, this will only be used to answer your enquiries, process the contracts which we have concluded with you and for technical administration.
We will not forward or otherwise disclose your personal data to third parties unless this is required to process the contract, such as the disclosure of order data to suppliers, for accounting purposes or if you have given your prior consent. You have the right to withdraw your consent at any given time with future effect. To withdraw your consent, please send an e-mail to
The personal data that is stored will be deleted if you withdraw your consent to storage, if it is no longer required for the purpose that was followed through its storage or its storage is inadmissible for other legal reasons.
We would be pleased to inform you of all the stored data relating to your person on written request. Please contact us for this purpose at the following address:
w-support.com GmbH
Niederfrohnaer Weg 2
D-09232 Hartmannsdorf
Current circumstances such as amendments to laws or technical developments may necessitate an update of this statement. We thus reserve the right to modify or amend this statement as required. We will publish any modifications or amendments here. You should thus visit this website regularly to keep yourself informed about the current status of the online privacy statement.
We make every effort to store your personal data in such a way that it is not accessible to third parties by using all technical and organisational means. We cannot ensure complete data security in communication via e-mail and thus recommend that you send confidential information by post. Please contact our privacy officer at
Last amended: 02/2007