Become A Partner Now
Register today as a partner of w-support.com. In working with w-support.com as an authorized service center you can benefit from a significant added value: We offer integrated after-sales solutions consisting of the components logistics, hotline, repair, handling/processing and PoS support with the purpose of meeting the different requirements of the different sales channels, network operators and end users for sales and return processes. We support business clients and specialised dealers with inclusive solutions and service concepts which meet the expectations of modern, mobile-oriented end customers. By connecting individual service modules intelligently, we are able to provide an effective and efficient handling and processing of product claims.
We can process your request more quickly if, at the same time as completing the online registration, you, as the owner, director, managing director or authorized representative, fax your business registration details or trade register excerpt, including letterhead, to this number: + 49 (0) 3722 713-590 or send it by email to the following address: info@w-support.com. You are also welcome to call us on + 49 (0) 3722 713-590.
MOBILE PHONE CHECK FOR FREE
With this quick-check you will be able to control, if your mobile phone requires a repair or if you could solve the problem with the hints given by our experts. This is customer service: Detailed hints & tips for error correction which can be done at home or at work by yourself.
GUARANTEE REPAIRS FREE OF CHARGE
We repair your mobile phone, smartphone or tablet free of charge while they are covered by the manufacturer’s warranty. We are a service center authorized to carry out repairs for the leading manufacturers. However, even if your mobile phone, smartphone or tablet is not covered by the manufacturer’s warranty any more, we can repair it at reasonable prices.
THE SERVICE CENTER FOR SPECIALISED DEALERS
You can check the status of the devices you have sent in, manage service orders, initiate pick-ups and answer cost estimates simply and online in our customer center (Kundencenter). Furthermore, our Service Hotline is at your disposal regarding all questions on the topic of after-sales services.